Knowledge

Are we informed about steel coils weight and volume after shipment?

After delivering the goods, Tianjin Hongmei Steel Strips Co., Ltd. will provide detailed information about the delivery's weight and volume for customers. Depending...

Can our logo or company name be printed on metal banding straps ?

We can print your logo or company name on our manufactured metal banding strap . We have various customers. They come to us with different manufacturing needs. Some...

May Hongmei offer warehousing services?

When it comes to warehousing, we have responded directly based on the needs of our customers. Most of our customers love it when we tell them we could help if they...

How about Hongmei shipping services?

Tianjin Hongmei Steel Strips Co., Ltd. has always been offering reliable and professional service for carriage of goods. Since founded, we have been working with...

What are Hongmei shipping modes?

Tianjin Hongmei Steel Strips Co., Ltd. can ship by any means based on the time constraints and cost considerations of your projects. For global destinations sending...

Does Hongmei have forwarder?

Tianjin Hongmei Steel Strips Co., Ltd. has been working with reliable forwarders since established. We entrust or authorize them to carry out various services for...

How can I track my blue steel strapping ?

As technology advances rapidly, customers can track the logistics of steel strap through online tools or different channels. After delivering the cargo, Tianjin...

What port of loading available for blue steel strip ?

Tianjin Hongmei Steel Strips Co., Ltd. generally delivers goods to the international port which is close to its warehouse. With superior geographical location, vast water and land...

What to do if steel roll is damaged during shipping?

Tianjin Hongmei Steel Strips Co., Ltd. makes every attempt to protect the item from harm, but it cannot be fully ensured. If you find any damage, please write it all down...

What to do if it is incomplete hoop iron delivery?

If any items or parts are incompletely packed, please notify us as soon as possible. Tianjin Hongmei Steel Strips Co., Ltd. is committed to your satisfaction first and foremost...

What should I do once I receive metal coil imperfections?

Please contact us immediately once you have found the imperfections of metal coil . If you have received our second-best product,we will arrange professional staff to verify it...

How to contact your after-sale service division?

There are a lot of contact links for customers to reach the after-sales service division of Tianjin Hongmei Steel Strips Co., Ltd.. For example, you can browse our...

Where to get help if metal banding gets problem during the use?

At Tianjin Hongmei Steel Strips Co., Ltd., we have established an after-sales service team which is responsible for keeping close contact with customers and dealing...

Can we arrange the steel coil shipment by ourselves or by our agent?

Yes, as long as you are familiar with the relevant shipment processes and have deep knowledge with agents. Tianjin Hongmei Steel Strips Co., Ltd. provides a variety...

What kind of packing is provided for metal packing strips ?

Based on the product appearance and characteristics, and also the market needs, we can provide custom packages for metal packing strips to satisfy customers' needs...

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